How to Set Fair Rates as a Freelancer

Written by Lizzie

Lizzie is a professional business and marketing writer who quit her job back in 2014 to move to Spain and become a freelancer. She's now back in the UK and writing for a roster of clients she absolutely loves as well as running Wanderful World, a site that helps new freelancers set the foundations for a lucrative and long-term career.

November 6, 2024

Freelancers often face a unique kind of anxiety when it comes to pricing their services. 

Imagine putting your heart and soul into a project, only to hear the dreaded words: “That’s too expensive.” It stings. You’ve invested time and effort into honing your skills, and now, you’re left wondering if your rates are too high or if you’re simply not communicating your value effectively.

This fear of rejection can be paralyzing. Freelancers might second-guess their worth or feel pressured to lower their prices, even if it means undervaluing their work. 

The thought of losing a potential client can make anyone anxious. But here’s the thing: every “no” is also an opportunity. It’s a chance to reassess, refine your pitch, and find clients who truly appreciate what you bring to the table. Remember, it’s not just about the price; it’s about the value you provide. 

Understanding the importance of fair rates

Think of it this way: your rates are like your professional price tag. They tell clients what you’re worth. Set them too low, and you’re basically saying, “Hey, my work isn’t that great!” But we both know that’s not true.

Fair rates mean you can:

But I get it. Setting rates can be scary. You might worry:

  • “What if I’m charging too much?”
  • “Will clients run away if I raise my prices?”
  • “Am I even good enough to charge that much?”

These thoughts are normal. I’ve been there too! But let’s look at what happens when you give in to these fears.

The ouch of undervaluing your work

Picture this: You’re working non-stop, taking on every project that comes your way. Your rates are low because you’re afraid of losing clients. Sounds familiar?

Here’s the not-so-fun part:

  1. Your bank account isn’t growing. You’re barely making ends meet.
  2. You’re exhausted. Like, “I can’t remember the last time I took a day off” exhausted.
  3. You start resenting your work. That passion you had? It’s fizzling out.

Trust me, I’ve seen it happen. A friend of mine was an amazing graphic designer. She charged peanuts for her work, thinking it would bring in more clients. Fast forward a year, and she was burnt out, broke, and thinking about quitting freelancing altogether.

Building Your Confidence

So, how do we fix this? It starts with you. You’ve got skills—awesome, unique skills. Maybe you’re a whiz at writing catchy headlines, or you can code a website in your sleep. Whatever it is, own it

Think about what makes you special:

  • Your years of experience
  • That course you aced last summer
  • The way you always meet deadlines (clients love that!)

Now, here’s the big mindset shift: You’re not just a freelancer. You’re a business owner. Your skills? That’s your product. Your time? That’s your inventory. Start thinking like an entrepreneur, not an employee.

Calculating your baseline rate

1. Understand your unique financial needs

The first step is to get a clear picture of how much money you actually need to live and run your business. Grab a pen and paper or open up a spreadsheet—it’s time to crunch some numbers.

Start by listing out all your monthly expenses, both personal and business-related. Don’t forget things like:

  • Rent/mortgage
  • Utilities
  • Groceries
  • Transportation costs
  • Phone and internet
  • Software subscriptions
  • Office supplies

Be thorough and realistic. It’s better to overestimate slightly than to come up short.

2. Determine your cost of living and business expenses

Add up all those monthly expenses and multiply by 12 to get your annual baseline. This is the bare minimum you need to earn to keep the lights on and food on the table.

For example, let’s say your monthly expenses come to £3,000. That means your annual baseline is £36,000.

Accounting for taxes, insurance, and retirement

Don’t forget about those not-so-fun but very necessary expenses like taxes, health insurance, and saving for retirement. A good rule of thumb is to set aside:

  • 25-30% for taxes
  • 5-10% for insurance
  • 10-15% for retirement savings

So if your baseline is £36,000, you’d want to add another £14,400-£19,800 to cover those additional costs.

3. Calculate your desired annual income

Now that you know your baseline, think about how much you’d actually like to earn. What would make you feel comfortable and allow for some fun money too?

Let’s say you decide you want to earn £75,000 per year. Great! Now we can work backwards to figure out your rates.

How to reverse-engineer your annual income into an hourly or project rate

First, decide how many billable hours you can realistically work per week. Remember, you can’t bill for every hour you spend working. A good target is about 20-25 billable hours per week.

Let’s say you aim for 20 billable hours per week, 50 weeks per year (everyone needs a holiday!). That’s 1,000 billable hours per year.

To hit your £75,000 goal, you’d need to charge £75 per hour (£75,000 ÷ 1,000 hours).

Factor in non-billable hours

Don’t forget about all the time you spend on admin, marketing, professional development, and other non-billable tasks. A good rule of thumb is that for every billable hour, you spend about 30 minutes on non-billable work.

So if you’re working 30 hours total per week to hit 20 billable hours, your effective hourly rate is actually £50 (£75,000 ÷ 1,500 total hours worked).

Tip: use rate calculators and spreadsheets

If all this math is making your head spin, don’t worry. There are tons of great tools out there to help. Some popular options include:

Play around with a few different tools to find one that works for you. And remember, your rates aren’t set in stone. As your skills and experience grow, don’t be afraid to raise them.

4 methods for researching rates in your industry

Let’s face it, figuring out what to charge can be a real headache. Charge too little, and you’ll be working your butt off for peanuts. Charge too much, and crickets—no one will hire you. That’s why doing your homework on market rates is so important.

I learned this the hard way when I first started freelancing. I was so eager to get clients that I priced myself way too low. Sure, I got work, but I was burning out fast and barely making ends meet. 

So how do you figure out what others are charging? Here are some tricks I’ve picked up:

  1. Check out freelance job boards and platforms. Sites like Upwork and Freelancer.com often show what people are charging for similar work. Just remember, these rates can sometimes be on the low side.
  2. Join freelancer communities and forums. Places like Reddit’s r/freelance or Facebook groups for freelancers in your field can be goldmines of information. Don’t be shy—ask what others are charging!
  3. Look for industry reports and salary surveys. Professional associations in your field might publish these. They’re often packed with juicy details on average rates.
  4. Network and ask around. This one can feel awkward, but it’s so valuable. Grab coffee with other freelancers or chat with industry contacts. Most people are happy to share their experiences if you ask nicely.

Here’s a tip: When asking about rates, frame it as “What would you recommend someone with X years of experience charge for Y type of project?” It’s less personal and people are more likely to give you a straight answer.

Conducting informal surveys and networking

I once sent out a quick Google Form to my network asking about pricing for a new service I was offering. I was amazed at how many people responded with helpful info. Sometimes, you just gotta ask.

Another time, I struck up a conversation with another freelancer at a conference. We ended up swapping war stories about pricing, and I learned that I was seriously undercharging for rush jobs. 

Adjusting rates for experience and specialisation

Remember, the rates you uncover in your research are just a starting point. You need to adjust based on your own situation. Here’s how:

  1. Consider your experience level. If you’re just starting out, you might need to charge a bit less. But don’t go too low—your time is still valuable. 
  2. Think about your specialisations. Do you have unique skills or knowledge that set you apart? That’s worth extra.
  3. Factor in your location and cost of living. Freelancers in big cities often charge more because their expenses are higher.
  4. Don’t forget about demand. If you’re booked solid, that’s a sign you could probably raise your rates.

I have a friend who specialises in writing for the fintech industry. She charges way more than general copywriters because she has deep knowledge of a complex field. Find your niche and own it. 

Remember, your rate isn’t just about the work you do—it’s about the value you bring to your clients. Don’t be afraid to charge what you’re worth. It might feel uncomfortable at first, but trust me, it gets easier with practice. And your bank account will thank you. 

Overcoming the fear of clients saying no 

Putting a price tag on your work can feel like you’re putting a price tag on yourself. It’s scary stuff. 

I remember when I first started freelancing, I’d break out in a cold sweat every time I had to send a quote. What if they laugh at my prices? What if they think I’m not worth it? Classic imposter syndrome, right there.

Here’s the thing: that voice in your head telling you you’re not good enough? It’s lying. You’ve got skills, you’ve got experience, and you deserve to be paid fairly for your work.

One trick that really helped me was to create a “brag file.” Every time a client said something nice about my work, I’d save it. When those doubts creep in, I’d read through those comments to remind myself that yes, I am actually good at what I do.

Another strategy: practice saying your rates out loud. Seriously, stand in front of a mirror and say, “My rate is £X” until it feels natural. It sounds silly, but it works. 

How to present your rates with confidence

When it comes to talking money, confidence is key. Here’s a little script I use:

“Based on the scope of work we discussed, my rate for this project would be £X. This includes [list of deliverables]. Does this align with your budget?”

Notice how I’m not apologising or hedging. I’m stating my rate clearly and confidently.

Tip: frame your rates as an investment for clients

Remember, you’re not just selling your time—you’re selling the value you bring to the client’s business.

I once had a client balk at my rates for a landing page. Instead of panicking, I asked them, “How much is a single new customer worth to your business?” Turns out, one new customer was worth way more than my fee. I then explained how a decent landing page could bring in multiple new customers. Suddenly, my fee looked like a bargain. 

Knowing when to stand firm or be flexible

This is a tough one, and it really depends on your situation. If you’re just starting out, you might need to be more flexible. But as you gain experience, it’s important to stand firm on your worth.

I have a “floor rate”—a number I won’t go below. If a client can’t meet that, I know it’s not the right fit.

How to say no gracefully when a client can’t meet your rates

Saying no doesn’t have to mean burning bridges. Here’s a template I use:

“I appreciate your interest in working together. Unfortunately, my rates aren’t flexible below £X at this time. I understand if that doesn’t fit your budget. If your budget increases in the future, I’d be happy to discuss working together then.”

This leaves the door open for future work while still respecting your own boundaries.

Remember, every “no” makes room for a “yes” from a client who values your work appropriately. It’s okay to walk away from projects that don’t serve you.

Pricing is as much an art as it is a science. It takes practice and sometimes a bit of trial and error. But with time, you’ll find your confidence growing. You’ve got this.

Testing and adjusting your rates

Look, pricing isn’t a “set it and forget it” kind of thing. You’ve got to be willing to tweak and adjust as you go. I learned this the hard way when I first started out. I set my rates and stubbornly stuck to them, even when I was constantly losing out on projects. Don’t be like me. 

Here’s a tip: Start with a rate you’re comfortable with, but be open to adjusting it. Maybe try a slightly higher rate for your next few proposals. See what happens—you might be surprised. 

One cool trick I’ve used is to offer different packages or tiers. For example, I might have a “basic” rate, a “standard” rate, and a “premium” rate. This lets you test different price points without completely overhauling your pricing structure.

I once had a client who always went for my lowest-priced option. On a whim, I decided to remove that option for a new project. Guess what? They happily paid for the mid-tier package. Sometimes, you’ve just got to experiment.

Collecting feedback and learning from experience

Don’t be afraid to ask your clients about pricing. After a project wraps up, I often send a quick survey. I’ll ask things like:

  • Did you feel the price was fair for the value received?
  • How does our pricing compare to other freelancers you’ve worked with?
  • Is there anything about our pricing structure you’d like to see changed?

The key is to listen without getting defensive. Remember, feedback is a gift.

I once had a client tell me that my hourly rate seemed high, but they loved the results. This got me thinking—maybe a project-based fee would be more appealing to some clients. I started offering both options, and it opened up a whole new market for me. These days, I only charge a project fee because it’s a win-win for everyone. 

Pay attention to patterns in the feedback you receive. If multiple clients are saying similar things, it might be time to make a change.

Dealing with discount requests and “exposure” offers

We’ve all been there. A potential client loves your work but asks for a discount. Or worse, they offer to pay you in “exposure.” 

Here’s how I handle it:

For discount requests, I have a standard response: “I’m happy to discuss ways we can adjust the project scope to fit your budget.” This puts the ball in their court—they can either pay my full rate or we can reduce the work involved.

As for “exposure” offers? I just say no. Politely, but firmly. My bank doesn’t accept exposure as a mortgage payment, and neither do I.

Remember, your time and skills are valuable. Don’t sell yourself short. 

Testing and adjusting your rates is an ongoing process. It might feel uncomfortable at first, but trust me, it gets easier with practice. Keep experimenting, stay flexible, and always be learning from your experiences. 

Building long-term pricing strategies into your freelance business

Set rate increases over time

Listen, if you’re not raising your rates every year or two, you’re basically giving yourself a pay cut. Inflation is real, and your skills are improving. You deserve more. 

Here’s how I handle rate increases:

  1. I plan for a small increase (usually 5-10%) every year.
  2. I give clients plenty of notice—usually 2-3 months.
  3. I frame it positively, focusing on the value I bring.

For example, I might say something like:

“Hey [Client], I wanted to give you a heads up that my rates will be increasing by 7% starting January 1st. This allows me to continue providing top-notch service and keep up with rising costs. I’m excited to keep working together and helping your business grow!”

I once had a client push back on a rate increase. Instead of backing down, I walked them through all the extra value I’d brought to their business over the past year. They ended up not just accepting the increase, but giving me more work. 

The key here is to make sure your clients always feel like they’re getting their money’s worth. Here are some tricks I use:

  1. Offer a “grandfathered” rate for a limited time.
  2. Bundle in some extra services or perks with the new rate.
  3. Suggest a longer-term contract at a slightly discounted rate.

Diversifying your income streams

Don’t put all your eggs in one basket! Here’s how I’ve diversified:

  1. Packages: Instead of just hourly work, offer pre-built service packages.
  2. Retainers: I have a few clients on monthly retainers for ongoing work.
  3. Additional services: I started offering strategy plans alongside my writing work.

Stay competitive in a changing market

The freelance world moves fast. Here’s how I stay ahead:

  1. Keep an eye on industry trends and new technologies.
  2. Network regularly, both online and in person.
  3. Be willing to pivot or expand your services as needed.

Continue to invest in your skills and business

Never stop learning! Here’s what I do:

  1. Set aside a portion of my income for professional development.
  2. Attend conferences or workshops in my field.
  3. Regularly update my portfolio and website.

Remember, building a sustainable freelance business is a marathon, not a sprint. It’s about making smart, long-term decisions that’ll set you up for success year after year.  

Pricing is just one part of running a freelance business

Navigating the world of freelance pricing can feel daunting, but it’s essential for your success and well-being. 

By understanding your financial needs, researching market rates, and adjusting your prices as you grow, you can build a sustainable business that reflects your true value. Remember, confidence is key when presenting your rates, and effective communication can turn potential rejections into opportunities.

Embrace the journey of testing and refining your pricing strategies, and don’t hesitate to stand firm on your worth. With time and practice, you’ll find a pricing structure that works for you and your clients, leading to a fulfilling and profitable freelance career.

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