The Tricky Task of Discussing Your Freelancer Rates with Clients

Written by Lizzie

Lizzie is a professional business and marketing writer who quit her job back in 2014 to move to Spain and become a freelancer. She's now back in the UK and writing for a roster of clients she absolutely loves as well as running Wanderful World, a site that helps new freelancers set the foundations for a lucrative and long-term career.

November 23, 2024

The world of freelancing has exploded in the last few years, and with it, the conversations around money have become louder, but not necessarily clearer. If you’re anything like me, the thought of openly discussing rates with clients still comes with a mix of excitement and dread, no matter how long you’ve been in the game.

Money is a touchy subject that I’m not sure anyone is fully comfortable talking about. You see all these blog posts that hark on about how much you SHOULD be paid but rarely do people get into the nitty gritty of the numbers.

It’s frustrating. It’s annoying. And it’s disconcerting, especially if you’ve just started freelancing or if you’re thinking about taking the dive any time soon.

As humans we like cold, hard facts. We like to be in the know and we like to be able to plan ahead. That gets tricky when numbers get airy and everyone starts getting tight lipped about income.

This isn’t a post about what you SHOULD charge clients because, heck, who am I to tell you that?! Every individual is different and only YOU can know what feels right for you (I’m talking about pit of the stomach vibes).

Yes, I know I just said that people like cold, hard numbers, but this post isn’t going to give you any. Feel free to get red in the face with me. Instead, I want to highlight some ways you can change how you think about pricing to make it easier to discuss your freelancer rates with clients.

freelancer rates

I’ve lost count of the amount of times I’ve dithered with pricings, often not getting back to clients for a couple of days simply because I can’t settle on a damn number (anyone else do this?!). In the end I’ve often settled for a number that’s lower than I wanted to go for, but that I still feel semi-comfortable with.

Then I kick myself when the client gets back to me saying “sure, that’s great… your price is perfect for us.” I’m left thinking about whether I could have charged more and at what point I can propose a pay rise (more on this in another post).

freelancer rates

The Mindset of Discussing Freelancer Rates

As freelancers I think we are notoriously self-conscious when it comes to our rates and discussing them with potential clients. We’re pretty much the least confident business people out there and there’s often a lot of mumbling and “no you go first” when it comes to setting prices.

I know for me personally I’m always a tincy bit afraid that someone’s going to come back to me and be like “whoa, hell no am I paying you that much, you’re not very good at what you do – you’re so not worth it.” Just to clarify no one’s EVER said this to me and, if they did, I’m almost 100% sure I wouldn’t want to work with them anyways.

Sure, some clients will come back humming and hawing because you’re prices are a little too high for their incredibly tight budget. So, when this happens, I want you to ask yourself a couple of easy questions:

  • Would I REALLY be upset if I didn’t get this client?
  • What’s the worst that could happen?
  • Would I feel like I’m selling myself short if I lower my rates?

Really think about these. I know if it’s a client I’d really like to work with I’ll consider dipping my rates but if not, I think about the time it’ll take away from finding better paying clients if I take them on.

One thing I would say is don’t go from one extreme to the other. Going in all guns blazing with a quote of $300 for a 500 word piece and then back-tracking and quoting $50 instead is not doing anyone any good. Not yourself (and your reputation), or the industry as a whole.

By all means charge $50, but don’t drop your prices so drastically that clients will think you’ve gone mad.

Freelancer rates

Think of Yourself as a Service Provider

When I had a car I’d book it in for its MOT every year. I’d call up, ask them how much it costs and hand over my card details (and a whole lotta money when it failed miserably).

At no point did it even cross my mind to say, “Oh your prices are a little out of my budget, can you go any lower?”

In every other industry the service provider gives the prices not the client. For some reason freelancers missed this memo. Would you go into a restaurant and say, “actually, my budget’s only £10 so can you do me the venison steak for that instead?”

or imagine booking a ride-share service and haggling over the price of a trip. It’s not how the system works, right? Freelancing operates the same way! You’re a professional providing a service, and your rate should reflects that.

It’s laughable, right?

So why do we keep doing it to ourselves? Why do we think it is okay to pander to the client’s needs and undervalue ourselves time and time again?

Sure, there’s some wiggle room for negotiating, but you want to have the upper hand all of the time. If the mechanic had asked me “what’s your budget?” when I asked to book my car in for its MOT, I would have quoted a lot less, right? So eliminate this option.

Which brings me to the tricky point of setting your rates in the first place.

Freelancer rates

How to Set Your Freelancer Rates

If you search Google for advice about setting your freelancer rates I guarantee you’ll be swimming out of your depth for the next few months. There is so much contradicting advice out there that it’s both mind-boggling and absolutely hilarious (in a bad, if-I-don’t-laugh-I’ll-cry sort of way).

There’s only one person who can tell you the right price for your services. Oh hey, that’s YOU! Not some blogger from some famous blog, not your granny, and not your clients.
Like most people I had a hard old time setting my freelancer rates when I first struck out on my own. I’d charge wildly differing amounts for different clients depending on THEIR budget.

Not anymore. Yes, there’s some leeway in there for different kinds of projects, but for the most part I’m charging a similar rate for everything.

How did I get to this point?

A lot of trial and error and a lot of self-motivating talks in the dead of night. You can’t possibly know what you’re worth when you’re starting out, unless you’re going into things with years of experience in writing or marketing anyway.

You need to think about:

  • Your experience (how long have you been freelancing for?)
  • Whether you have any unique skills to bring to the table (are you the best headline writer in the world?)
  • Your knowledge of the topic (is it a brand selling hardware goods and you used to be a handyman?)

But most importantly you need to think about the value you’re bringing to the table. The client wouldn’t be seeking a freelancer if they could do the work themselves, so you obviously have something (or can provide something) they want. I’ve touched on freelancer rates a bit more in this post.

Freelancer rates

Annual Rate Review

Annual rate reviews can be a game-changer for freelancers looking to stay competitive and grow their income. While six-month increments are great for building confidence and quickly adjusting to your growing expertise, adding a structured yearly review can help you align your rates with broader industry trends and client expectations.

During this annual review, take a step back to assess the bigger picture:

  • Market research: Look at what others in your field are charging and adjust if your rates fall behind industry averages.
  • Client feedback: Reflect on any comments from clients about the quality of your work or the value you bring. Positive feedback can serve as a signal that it’s time to raise your rates.
  • Industry trends: Have costs increased in your niche? Has demand for your skillset risen? These are key factors to consider when tweaking your pricing.

By combining client feedback and market insights with your own professional growth, you can make confident, informed adjustments that feel fair to both you and your clients. This approach also ensures your rates remain relevant, so you don’t fall into the trap of undercharging over time.

Always Look Forward (and Up)

Becoming stagnant is one of the worst things you can do as a freelancer. It’s so easy to get comfortable with a regular set of clients who pay you the same to do the same each month.
It’s comforting. It’s safe. And it’s never going to get you anywhere. It’s great having regular clients (in fact, they’re a must-have for your sanity and bank balance), but you want to always strive for more.

In the beginning I’d suggest upping your freelancer rates every six months or so in line with your blossoming portfolio and your experience. It doesn’t have to be a lot, but just seeing that little jump in pay can do your motivation levels the world of good.

Discussing Your Freelancer Rates with Confidence

Still feeling self-conscious when quoting your prices? Remember:

  • You are the service provider and you set the rates
  • Only you will know whether you feel comfortable with what you’ve charged (throw lemons at the nay-sayers)
  • You need to eat and pay the bills
  • Clients usually always have a bit more budget than they let on
  • Respect yourself!

The next time you’re on a client call, try this:

After explaining the scope of work, confidently say, ‘For this project, my rate is £X.’ Then pause. Give the client time to respond, and avoid the temptation to fill the silence. This small moment can shift the dynamic and show you’re serious about your worth

Your turn! Do you struggle to discuss your freelancer rates with clients? Have you had a particularly good or bad experience to share!?

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9 Comments

  1. Marie

    Nicely written! So true, tricky subject. I think the first instinct of lots of freelancers is to feel BAD about the prices they come up with. My best tip to add here is to stop assuming that your prospects don’t have any money. Second best tip, if you’re constantly coming up against objection to your rates, maybe you’re in the wrong market. 😀 Don’t always assume your prices are too high.

    Reply
    • Lizzie

      GREAT advice Marie! Couldn’t agree more that prospects (usually) always have more money than you think and sometimes it’s just easier to accept that not everyone can (or wants to) afford your services – but there are plenty of people out there who can!

      Reply
  2. Krithika Rangarajan

    Your analogy about ordering a steak within some preset budget made me laugh! LOL

    I HATE talking money, Lizzie! My husband has been breathing down my neck this whole month – (PS: I got the green light to work-for-pay 5 weeks ago) – because the ONE client I have isn’t proactive about paying me, and I REFUSE to ask that person!

    I know he is keeping tabs, but he hasn’t spoken about WHEN he will pay me! How do I ask him? LOL

    Thanks for this empowering post #HUGS
    Kitto

    Reply
    • Lizzie

      Thanks for stopping by Kitto, always love reading your comments! I would say just go for it and ask. Maybe something like, “I’m planning my monthly income/budget and was wondering when you’re policy is to pay freelancers, just for my reference?”

      Hope you can get it sorted!

      Reply
  3. Portia

    Love this post, Lizzie! It really makes me feel like I need to “woman-up” and have the confidence to stick to my gut feeling when talking about rates 🙂 I think it does take a lot of trial and error, but asking ourselves some of the questions you mentioned is a HUGE help. As always, thanks for your wisdom 🙂
    Portia recently posted…Travel Log: Hong KongMy Profile

    Reply
    • Lizzie

      Glad you like it Portia! I get the feeling that if you act confident when talking about prices then clients are way more likely to be confident in what you can do and therefore pay you the rates you asked for!

      Reply
  4. Toby Nwazor

    Hi Lizzie,

    I think what I enjoyed most about your post is your sense of humour. I am a freelancer myself and I battle with the issue of price too. I really appreciate the heads up you just gave me here. I mean, I am a service provider so I should have my price. You client on the other hand should work your budget around my orice and not the other way round. It is a bit scary though considering that there is still the fear of losing clients and jobs, but then it is a risk worth taking.

    Thanks for this.
    Toby Nwazor recently posted…The only 1000 Words you Need to Read TodayMy Profile

    Reply
    • Lizzie

      Glad you liked it Toby! And I always think it’s good to inject a bit of humour into situations like this 🙂 The risk is always worth taking… let me know how it goes!

      Reply

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