The world of freelancing has exploded in the last few years, and with it, the conversations around money have become louder, but not necessarily clearer. If youβre anything like me, the thought of openly discussing rates with clients still comes with a mix of excitement and dread, no matter how long youβve been in the game.
Money is a touchy subject that Iβm not sure anyone is fully comfortable talking about. You see all these blog posts that hark on about how much you SHOULD be paid but rarely do people get into the nitty gritty of the numbers.
Itβs frustrating. Itβs annoying. And itβs disconcerting, especially if youβve just started freelancing or if youβre thinking about taking the dive any time soon.
As humans we like cold, hard facts. We like to be in the know and we like to be able to plan ahead. That gets tricky when numbers get airy and everyone starts getting tight lipped about income.
This isnβt a post about what you SHOULD charge clients because, heck, who am I to tell you that?! Every individual is different and only YOU can know what feels right for you (Iβm talking about pit of the stomach vibes).
Yes, I know I just said that people like cold, hard numbers, but this post isnβt going to give you any. Feel free to get red in the face with me. Instead, I want to highlight some ways you can change how you think about pricing to make it easier to discuss your freelancer rates with clients.
Iβve lost count of the amount of times Iβve dithered with pricings, often not getting back to clients for a couple of days simply because I canβt settle on a damn number (anyone else do this?!). In the end Iβve often settled for a number thatβs lower than I wanted to go for, but that I still feel semi-comfortable with.
Then I kick myself when the client gets back to me saying βsure, thatβs greatβ¦ your price is perfect for us.β Iβm left thinking about whether I could have charged more and at what point I can propose a pay rise (more on this in another post).
The Mindset of Discussing Freelancer Rates
As freelancers I think we are notoriously self-conscious when it comes to our rates and discussing them with potential clients. Weβre pretty much the least confident business people out there and thereβs often a lot of mumbling and βno you go firstβ when it comes to setting prices.
I know for me personally Iβm always a tincy bit afraid that someoneβs going to come back to me and be like βwhoa, hell no am I paying you that much, youβre not very good at what you do β youβre so not worth it.β Just to clarify no oneβs EVER said this to me and, if they did, Iβm almost 100% sure I wouldnβt want to work with them anyways.
Sure, some clients will come back humming and hawing because youβre prices are a little too high for their incredibly tight budget. So, when this happens, I want you to ask yourself a couple of easy questions:
- Would I REALLY be upset if I didnβt get this client?
- Whatβs the worst that could happen?
- Would I feel like Iβm selling myself short if I lower my rates?
Really think about these. I know if itβs a client Iβd really like to work with Iβll consider dipping my rates but if not, I think about the time itβll take away from finding better paying clients if I take them on.
One thing I would say is donβt go from one extreme to the other. Going in all guns blazing with a quote of $300 for a 500 word piece and then back-tracking and quoting $50 instead is not doing anyone any good. Not yourself (and your reputation), or the industry as a whole.
By all means charge $50, but donβt drop your prices so drastically that clients will think youβve gone mad.
Think of Yourself as a Service Provider
When I had a car Iβd book it in for its MOT every year. Iβd call up, ask them how much it costs and hand over my card details (and a whole lotta money when it failed miserably).
At no point did it even cross my mind to say, βOh your prices are a little out of my budget, can you go any lower?β
In every other industry the service provider gives the prices not the client. For some reason freelancers missed this memo. Would you go into a restaurant and say, βactually, my budgetβs only Β£10 so can you do me the venison steak for that instead?β
or imagine booking a ride-share service and haggling over the price of a trip. Itβs not how the system works, right? Freelancing operates the same way! Youβre a professional providing a service, and your rate should reflects that.
Itβs laughable, right?
So why do we keep doing it to ourselves? Why do we think it is okay to pander to the clientβs needs and undervalue ourselves time and time again?
Sure, thereβs some wiggle room for negotiating, but you want to have the upper hand all of the time. If the mechanic had asked me βwhatβs your budget?β when I asked to book my car in for its MOT, I would have quoted a lot less, right? So eliminate this option.
Which brings me to the tricky point of setting your rates in the first place.
How to Set Your Freelancer Rates
If you search Google for advice about setting your freelancer rates I guarantee youβll be swimming out of your depth for the next few months. There is so much contradicting advice out there that itβs both mind-boggling and absolutely hilarious (in a bad, if-I-donβt-laugh-Iβll-cry sort of way).
Thereβs only one person who can tell you the right price for your services. Oh hey, thatβs YOU! Not some blogger from some famous blog, not your granny, and not your clients.
Like most people I had a hard old time setting my freelancer rates when I first struck out on my own. Iβd charge wildly differing amounts for different clients depending on THEIR budget.
Not anymore. Yes, thereβs some leeway in there for different kinds of projects, but for the most part Iβm charging a similar rate for everything.
How did I get to this point?
A lot of trial and error and a lot of self-motivating talks in the dead of night. You canβt possibly know what youβre worth when youβre starting out, unless youβre going into things with years of experience in writing or marketing anyway.
You need to think about:
- Your experience (how long have you been freelancing for?)
- Whether you have any unique skills to bring to the table (are you the best headline writer in the world?)
- Your knowledge of the topic (is it a brand selling hardware goods and you used to be a handyman?)
But most importantly you need to think about the value youβre bringing to the table. The client wouldnβt be seeking a freelancer if they could do the work themselves, so you obviously have something (or can provide something) they want. Iβve touched on freelancer rates a bit more in this post.
Annual Rate Review
Annual rate reviews can be a game-changer for freelancers looking to stay competitive and grow their income. While six-month increments are great for building confidence and quickly adjusting to your growing expertise, adding a structured yearly review can help you align your rates with broader industry trends and client expectations.
During this annual review, take a step back to assess the bigger picture:
- Market research: Look at what others in your field are charging and adjust if your rates fall behind industry averages.
- Client feedback: Reflect on any comments from clients about the quality of your work or the value you bring. Positive feedback can serve as a signal that itβs time to raise your rates.
- Industry trends: Have costs increased in your niche? Has demand for your skillset risen? These are key factors to consider when tweaking your pricing.
By combining client feedback and market insights with your own professional growth, you can make confident, informed adjustments that feel fair to both you and your clients. This approach also ensures your rates remain relevant, so you donβt fall into the trap of undercharging over time.
Always Look Forward (and Up)
Becoming stagnant is one of the worst things you can do as a freelancer. Itβs so easy to get comfortable with a regular set of clients who pay you the same to do the same each month.
Itβs comforting. Itβs safe. And itβs never going to get you anywhere. Itβs great having regular clients (in fact, theyβre a must-have for your sanity and bank balance), but you want to always strive for more.
In the beginning Iβd suggest upping your freelancer rates every six months or so in line with your blossoming portfolio and your experience. It doesnβt have to be a lot, but just seeing that little jump in pay can do your motivation levels the world of good.
Discussing Your Freelancer Rates with Confidence
Still feeling self-conscious when quoting your prices? Remember:
- You are the service provider and you set the rates
- Only you will know whether you feel comfortable with what youβve charged (throw lemons at the nay-sayers)
- You need to eat and pay the bills
- Clients usually always have a bit more budget than they let on
- Respect yourself!
The next time youβre on a client call, try this:
After explaining the scope of work, confidently say, βFor this project, my rate is Β£X.β Then pause. Give the client time to respond, and avoid the temptation to fill the silence. This small moment can shift the dynamic and show youβre serious about your worth
Nicely written! So true, tricky subject. I think the first instinct of lots of freelancers is to feel BAD about the prices they come up with. My best tip to add here is to stop assuming that your prospects don’t have any money. Second best tip, if you’re constantly coming up against objection to your rates, maybe you’re in the wrong market. π Don’t always assume your prices are too high.
GREAT advice Marie! Couldn’t agree more that prospects (usually) always have more money than you think and sometimes it’s just easier to accept that not everyone can (or wants to) afford your services – but there are plenty of people out there who can!
Your analogy about ordering a steak within some preset budget made me laugh! LOL
I HATE talking money, Lizzie! My husband has been breathing down my neck this whole month – (PS: I got the green light to work-for-pay 5 weeks ago) – because the ONE client I have isn’t proactive about paying me, and I REFUSE to ask that person!
I know he is keeping tabs, but he hasn’t spoken about WHEN he will pay me! How do I ask him? LOL
Thanks for this empowering post #HUGS
Kitto
Thanks for stopping by Kitto, always love reading your comments! I would say just go for it and ask. Maybe something like, “I’m planning my monthly income/budget and was wondering when you’re policy is to pay freelancers, just for my reference?”
Hope you can get it sorted!
Love this post, Lizzie! It really makes me feel like I need to “woman-up” and have the confidence to stick to my gut feeling when talking about rates π I think it does take a lot of trial and error, but asking ourselves some of the questions you mentioned is a HUGE help. As always, thanks for your wisdom π
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Glad you like it Portia! I get the feeling that if you act confident when talking about prices then clients are way more likely to be confident in what you can do and therefore pay you the rates you asked for!
Hi Lizzie,
I think what I enjoyed most about your post is your sense of humour. I am a freelancer myself and I battle with the issue of price too. I really appreciate the heads up you just gave me here. I mean, I am a service provider so I should have my price. You client on the other hand should work your budget around my orice and not the other way round. It is a bit scary though considering that there is still the fear of losing clients and jobs, but then it is a risk worth taking.
Thanks for this.
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Glad you liked it Toby! And I always think it’s good to inject a bit of humour into situations like this π The risk is always worth taking… let me know how it goes!
Sure I will.